public:sophos_central_will_not_connect
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public:sophos_central_will_not_connect [2021/04/15 19:26] – rhudak | public:sophos_central_will_not_connect [2021/04/15 19:44] – rhudak | ||
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====== Sophos Central is NOT connecting to my firewall ====== | ====== Sophos Central is NOT connecting to my firewall ====== | ||
+ | There have been several reported issues regarding the Sophos firewall and its inability to connect to Sophos Central. This can be caused by several things. Here are some solutions to resolve this issue. | ||
===== Solution 1 ===== | ===== Solution 1 ===== | ||
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* Manage from Sophos Central | * Manage from Sophos Central | ||
* Send configuration backups to Sophos Central | * Send configuration backups to Sophos Central | ||
- | + | ||
+ | ===== Solution 2 ===== | ||
+ | **<color # | ||
+ | |||
+ | 1) Go to **Administration** -> **Admin and User Settings** | ||
+ | |||
+ | 2) Disable **Login Disclaimer** | ||
+ | |||
+ | **<color # | ||
+ | |||
+ | ===== Solution 3 ====== | ||
+ | |||
+ | 1) Make sure you certificate is Sophos device and not the deprecated Cyberoam | ||
+ | |||
+ | 2) Go to **Certificates** | ||
+ | |||
+ | 3) Click the **Gear** option and regenerate the certificate | ||
+ | |||
+ | **<color # | ||
public/sophos_central_will_not_connect.txt · Last modified: 2024/01/25 03:31 by 127.0.0.1