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--- public:internet_use_policy [2023/01/25 19:07] – [Internet Use Quota] jehaverlack
+++ public:internet_use_policy [2024/10/15 20:54] (current) – [Frequently Asked Questions] ksf1
@@ Line 1: / Line 1: @@
 ====== UNOLS Internet Use Policy ======
-**Revision: 2022-12-21**
+**Revision: 2023-01-25**
 The U.S. Academic Research Fleet has established a consistent fleetwide policy for managing access to limited Internet resource on board UNOLS vessels. This policy aims to facilitate the functional, equitable and fair use of the Internet for all persons on board while ensuring the successful delivery of services necessary for science missions.
@@ Line 48: / Line 48: @@
 ===== Devices =====
-  * Internet access is limited to two devices per user at a time
+  * Internet access may be limited to a certain number of devices per user at a time, at the discretion of the vessel operator.
   * Devices must be patched and updated with an up-to-date vendor supported operating system prior to putting devices on vessel networks.  There is insufficient bandwidth to update devices once on vessel networks.
   * Devices must have updated virus protection software and/or device firewall protection prior to putting devices on vessel networks
@@ Line 63: / Line 63: @@
 A Captive Portal is a means by which users are required to login with a username and password prior to granting Internet access. Captive portal access is the primary mode of Internet access for personal devices brought on board.
-  * Access is limited to one device per user at a time
+  * The number of active devices allowed per user may be limited at the operators discretion
-  * Remember to keep your login window open while using the Internet
+  * Remember to log off when you are done using the Internet.  Background processes can use bandwidth without your knowledge.
-  * Remember to logoff when you are done using the Internet
-===== Internet Use Quota =====
-  * Internet access is limited to 1 GB total per person per day
-  * User daily quotas reset at 00:00 UTC each day
-It is the users responsibility to manage how they choose to use their quota.
 ===== Captive Portal Accounts =====
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 Please contact the respective vessel operator for Internet access accounts
-**Exceeding Quotas**
-If you exceed your daily quota you may still use the Internet at designated kiosks computers.
 ===== Kiosks =====
-Vessels commonly have public, science or operational kiosk systems configured with unrestricted Internet access from which users can browse the Internet without impacting personal quotas.
+Vessels commonly have public, science or operational kiosk systems configured with modified Internet access from which users can browse the Internet.
 Kiosk and clientless hosts should be limited to ~6 systems per vessel.
@@ Line 93: / Line 83: @@
 Shared login computers in open public spaces for use by anyone science or crew on a first come first served basis.
-==== Science Kiosk ====
+==== Science Use Computers ====
-Typically a short list of transient science operations systems which are key to the mission and designated by the P.I. for a given cruise with less restricted Internet Access.
+Typically a short list of transient science operations systems which are key to the mission and designated by the P.I. for a given cruise with a particular science need.
 ==== Operational Kiosk ====
@@ Line 103: / Line 93: @@
 ===== Blocked Services =====
-Several high bandwidth and/or high risk service are blocked from Internet access regardless of Captive Portal or Kiosk systems. Some of these systems include:
+Several high bandwidth and/or high risk service may be blocked from Internet access regardless of Captive Portal or Kiosk systems. Some of these systems include:
   * Updates for Windows, Apple, and Android Devices
@@ Line 110: / Line 100: @@
 **Exceptions for Science**:
-Please contact the operating institution for your vessel to coordinate Science mission related video streaming services such as outreach activities.
+Please contact the operating institution for your vessel to coordinate Science mission related video streaming services such as outreach activities.  This should be discussed with the vessel operating institution during the pre-cruise planning process.
@@ Line 117: / Line 107: @@
 **How fast is the Internet onboard vessels?**
-Typical at sea bandwidth is limited to 512 kbps shore to ship and 256 kbps ship to shore. This bandwidth must be shared with 40+ persons. A typical home DSL connection has 20-40 times this capacity for 1-4 persons and costs 100 times less.
+Bandwidth varies by the class of the research vessel (number of berths). You can expect a //minimum// of 4Mbps on a global vessel, 2Mbps on an intermediate vessel, and 512kbps on a coastal/local vessel. This is 50x to 200x slower than a typical fiber-optic home internet connection and costs roughly 500x more.
-**I exceeded my quota, when will my quota reset?**
-Quotas reset at 00:00 UTC, which is typically around 4pm Pacific or 7pm Atlantic.
-**I exceeded my quota and I need the Internet to get my job done, what should I do?**
-Find a public Kiosk for Internet access.
-**I need to download a big file larger than my quota, what can I do?**
+**Will my multi-factor authentication work at sea?**
-Use a public Kiosk to download the file.
+Multi-factor Authentication (MFA) is increasingly being used for secure logins. MFA can be problematic on ships using satellite internet. MFA that relies on SMS text-messages or voice calls will not work at sea. MFA that relies on push methods or email verification may or may not work.  It is advised to use a offline supported method such as One Time Passcode (e.g. Duo or Authy OTP), or Security Key Devices (Yubikeys, etc).  Be advised to test offline MFA methods prior to sailing by placing your mobile device in airplane mode.
 **Who pays for the Internet on Academic Research Fleet vessels?**
-The National Science Foundation funds satellite based Internet services for the U.S. Academic Research Fleet
+The National Science Foundation (NSF) and Office of Naval Research (ONR) funds satellite based Internet services for the U.S. Academic Research Fleet.
 **Who is SatNAG?**
-SatNAG is the Satellite Network Advisory Group who is charged with identifying fleet wide solutions for Internet access on U.S. Academic Research Fleet vessels.
+SatNAG was formed in 2016 and has been funded and directed to review and advise NSF and ONR for ARF satellite communication considerations, and other technology directions which have broader impacts to the U.S. Academic Research Fleet.
 https://satnag.unols.org